Ruijie Service APP is a customer-oriented mobile service platform of Ruijie Network. This APP is dedicated to simplifying after-sales service and making it easier to obtain Ruijie after-sales service resources.
Product features：
1. Mobile Ticket System
The Mobile version of Ruijie Case portal system helps the customer to raise RMA claim and get technical support anytime and anywhere.
2. Ruijie Intelligent Tech Assistant
AI-based Intelligent Assistant helps customers to troubleshoot network issues, find technical documents, and answer FAQs.
3. Community
This an open forum where you can share your opinions, discuss technical issues and get help from Ruijie engineers all over the world.
4. Network Engineer Toolkit
Useful network engineer tools like speed test, IP Subnet Calculator, and PoE power calculator help engineers to simplify the network deployment.